The user interface is easy to navigate, and in the back end, it integrates directly with QSRs’ POS systems. Its platform is easy to use from both a QSR and a customer’s point of view. UberEats’ extensive global user network makes it a good choice for QSRs with restaurants in multiple states or countries. It has a massive reach across the US and supports over 600,000 restaurants in over 6,000 cities. Uber Eats is a recognizable name in the food delivery industry. But which are the best food delivery platforms out there? Here’s everything you need to know about the top 11 food delivery services. The rising popularity of this industry is proving to QSRs that partnerships with food delivery companies can be a successful business move. Top 11 Best Third-Party Food Delivery Services 37% of restaurants offer online ordering services, which helps them appeal to customers who don’t want to visit restaurants for convenience, hygiene, or speed of service. They don’t need to leave the house or interact with other people – it’s as simple as making a few clicks on a device. Customer Convenienceįood delivery is a highly convenient way for customers to access food. Appeal To More Customersīy offering alternative methods of purchasing food (e.g., mobile ordering, contactless ordering, food delivery services), QSRs can appeal to customers who want a different option than the traditional onsite, in-house experience. It’s not only back-end tech stacks that benefit from an upgrade – new technology is making ordering even more effortless.įor example, the use of QR codes jumped by 250% in 2020. Many food delivery apps can be integrated with QSRs’ POS (point of sale) systems. As the pandemic shut restaurants down, food delivery was an innovative way to keep business going throughout a difficult time. QSRs saw delivery services as a way to earn money during this difficult time while still considering their customers’ desires and government regulations. This led to the rise of touchless and contactless interactions, leading to global sessions of food delivery apps jumping 88% in 2020 and a further 43% in 2021. While people mostly stayed at home, they also wanted to feel safe when they ventured outside. This opens up the market to the whole community, rather than just a small neighborhood. The rise of digital technology has reshaped the market – 42% of all food industry sales are now placed online.Ĭonsumers are searching for more food than ever on delivery apps, so QSRs have an opportunity to ensure their brand is visible to potential customers. Is this a case of ‘right place, right time’ for the food delivery industry? Or is something deeper going on? Let’s take a look at why delivery services have seen a recent spike in success. While 2020 was challenging for many businesses, food delivery saw its most significant growth in 5 years due to the pandemic.īut why have they grown in popularity? And why should QSRs jump on the hype? Why have Third-Party Food Delivery Services had a popularity boost? The market is now worth more than $150 billion, set to rise to $320 billion by 2029. Consumers’ habits have permanently changed over the last few years as people worldwide embraced indoor living.Īnd there was one clear winner above other industries – food delivery.ĭespite significant setbacks, the food delivery industry grew stronger than ever before. And banana bread was being baked like it was going out of business. One look at the markets, and it’s evident that consumer habits have changed. No one ever expected a global pandemic to occur, keeping us inside for two years, but it sure has changed the game for various industries worldwide – some for the better.
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